6.3+
8.0+
agosto de 2026
Install
Download the plugin ZIP from your XO account, then install it from WordPress.
Download the package
Sign in to your XO account, open FlexProduct, and download the latest plugin ZIP for your plan.
Upload in WordPress
Go to Plugins → Add New, upload the ZIP file and activate it when WordPress finishes the installation.
Check requirements
FlexProduct currently targets 6.3+ and 8.0+. If your site is below those requirements, update the environment before opening a ticket.
License activation
Paid features, premium downloads and protected updates use the license key stored in your XO account.
Copy your key
Open Account → Licenses, find FlexProduct, and copy the masked key using the copy button.
Activate the site
Paste the key inside the product settings screen in WordPress. Production sites consume activation slots; local, development and staging environments do not.
Move a license
Remove the old activation from your XO account before activating a new production domain. This frees the production slot safely.
Updates and downloads
The update service checks the product, license, site activation and plan entitlements before returning a protected package.
Lite updates
Lite users receive the public update channel where a Lite release is available.
Premium updates
Annual and Lifetime customers receive premium updates while their license grants update access.
Expired annual plans
Installed software keeps working, but new premium updates, downloads and priority support may require renewal.
Troubleshooting
Most support rounds are saved by sending a precise environment snapshot first.
Confirm versions
Include the FlexProduct version, WordPress version, PHP version, browser/OS if relevant, and whether the site is local, staging or production.
Reproduce cleanly
Write the shortest steps that reproduce the issue. If a conflict is suspected, test with non-essential plugins disabled or on a staging copy.
Attach useful files
Screenshots, short screen recordings, browser console output, PHP error logs and exported settings are more helpful than a general description.
Open a support ticket
Private tickets keep product, license, messages and attachments together.
Choose the product
Open a new ticket and select FlexProduct. If you own a license, link it so support can see the plan and activation context.
Add the expected result
Tell us what you expected to happen, what happened instead and when it started.
Keep replies in the thread
All replies and attachments stay inside your XO support inbox so the next response has the full context.
Still stuck?
Open a private support ticket with your product, license, reproduction steps and useful attachments.